Call us:

(757) 868-6200

Our office hours are Monday through Friday from 7:30 AM to 4:00 PM.

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Find us:

11836 Fishing Point Drive, Suite 100; Newport News, VA 23606
Our offices and selection center are located on the corner of Fishing Point Drive and Gum Rock Court in Oyster Point. By appointment only.

Frequently Asked Questions:

Do you give free estimates?

We provide a free initial consult, which usually includes a basic “ballpark” figure for your scope of work. After the free initial consult, our design process includes 3D computer modeling, written design specifications, and a price for the scope of work. We do charge for the design process. However, this fee is waived if you sign a construction agreement.

Do you do small jobs or repair work?
We focus on full replacement bathrooms, kitchens, and additions. We are not set up for small jobs or repair work.
Do you work in my area?
We focus our efforts on the Virginia Peninsula, including Newport News, York County, Poquoson, Hampton, Williamsburg, and parts of James City County.
When can you start?
We can start on the planning process immediately. However, the time it takes to plan a project well, secure permits, and assemble quality materials usually prevents us from being able to start immediately. We are not set up for emergency work.
Can you meet me in the evening or on the weekend?
We are a family-oriented company so we schedule our meetings during business hours on weekdays. We can usually meet you as early as 8:00 AM or as late as 4:00 PM, Monday through Friday.
How long does a typical project take?

Every project is different, so it’s hard to provide an estimated time-frame. However, once your project begins, we will be there M-F every day until your project is complete. We do not leave you hanging to go to other jobs. You get a Criner employee on site every day from start to finish. You’ll have peace of mind knowing that we will work hard until everything is completed and will whole-heartedly dedicate ourselves to you and your project.