For over 47 years, Criner Remodeling has been a cornerstone of the Newport News home remodeling scene. Founded by Robert Criner in 1977, the company has transformed countless homes across the Peninsula, earning a reputation for quality and customer service. What sets Criner Remodeling apart, however, is not just their craftsmanship but the family bond at the heart of the business.
A Family Affair: Robert and Paul Criner
The story of Criner Remodeling is deeply rooted in family values. Robert Criner, the company’s founder, started his journey in the remodeling industry as a one-man operation. His first project—a tear-off roof replacement—marked the beginning of a legacy of excellence. Over the decades, Robert’s dedication to his craft and his clients has been unwavering.
“When I look back over my career, I am in awe about how many relationships have been built because of this business,” Robert Criner reflects. “It’s as much about the people we’ve worked for as it is about the projects we’ve completed. I have had the opportunity to meet many phenomenal individuals who have become life-long friends, and now we are even working for their children and grandchildren!”
Today, Robert’s son Paul has taken on a pivotal role in the company, managing its day-to-day operations and leading the team with the same passion and dedication. As Co-owner and Vice President, Paul brings a fresh perspective while upholding the core values instilled by his father.
The Strength of a Family Business
The father-son duo at the helm of Criner Remodeling showcases the strength and benefits of a family-run business. Their dynamic partnership combines experience with innovation, creating a synergy that benefits the company and its clients.
Paul attributes their success to their shared commitment to excellence. “We’ve worked hard to develop and maintain our reputation for providing high-quality remodeling services,” he explains. “We’ve done that by consistently monitoring and improving our processes, hiring the right people and developing their talents, and staying ahead of new practices, standards, and technology within the industry.”
The collaboration between Robert and Paul brings a unique balance to the company. Robert’s extensive experience and deep industry knowledge complement Paul’s modern approach and management skills. This blend ensures that Criner Remodeling remains at the forefront of the industry while maintaining the personalized touch that only a family business can offer.
Benefits to Clients
Clients of Criner Remodeling benefit immensely from this family-oriented approach. The company’s commitment to quality workmanship and customer satisfaction is evident in every project. Over the years, Criner Remodeling has earned numerous local and national awards, including the National Association of Home Builders (NAHB) National Remodeler of the Year Award and Qualified Remodeler Magazine’s Master Design Gold Award, among others.
Robert Criner’s accolades, such as being the first remodeler in the nation certified by the NAHB as a Certified Graduate Remodeler and a Graduate Master Remodeler, and his induction into the NAHB’s National Remodeling Hall of Fame in 2019, speak volumes about the company’s dedication to excellence.
Looking Forward
As Criner Remodeling celebrates over four decades of success, the future looks bright. The father-son team of Robert and Paul Criner exemplifies the best of what a family business can offer: a blend of tradition and innovation, a deep commitment to quality, and a heartfelt connection to their community.
“I look forward to continuing my dad’s legacy not only within the business but also within our community and the industry,” says Paul. “We are eager to see what the next 50 years hold for us.”